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Screen behaviour

For frequently asked questions about screen behaviour, please click on the links below.

[Mac] I can't TAB through the screen - this definitely used to work when I was marking a test in asTTle.

Macs do not handle tabbing through any website on a browser. If you are a Mac user, you should use your mouse to click on fields and buttons.

When there are two or more users logged onto e-asTTle on the same computer at the same time it keeps wanting to kick one of us off the system.

Browsers do not operate properly if you have two or more users logged onto the same system using the same browser session. Only one user should be logged on to a browser session at a time. The previous user should log off and then the new user can log on.

[Mac] When I open the Tabular Report (CSV or PDF) it opens in a separate browser window. I thought it would open in Excel or Acrobat.

To be able to manipulate the report CSV file, save it to a secure location and then open it using the application you prefer, such as Excel or Acrobat.

When I press the Enter key on my keyboard when creating a group, I return to the previous page rather than moving to the next screen.

You must select the appropriate button on the screen rather than pressing the Enter key on your keyboard. If you press the Enter key the Cancel button, which is currently highlighted onscreen, will be selected.

When I try to select any links or buttons, I get an Internal Server Error.

This happens when you are logged in as both a teacher and a student in two separate tabs. You will need to log out of one of the sessions.

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