Published on Friday October 20, 2023

We are aware that in the past e-asTTle servers have experienced technical challenges when dealing with high user demand during peak assessment periods.

We are implementing a range of upgrades to improve the performance and accessibility of the platform, including increasing the capacity of the e-asTTle servers. We are also continuing to monitor usage data to help us make further improvements to e-asTTle services.

As this work is ongoing, you may experience disruptions when using the tool during peak times. 

Please take one or more of the following steps to ensure a smooth experience for yourself and your students:

•  Administer e-asTTle assessments during off-peak times wherever possible. 
  • Peak times in Term 4 are Monday to Thursday, during Weeks 3 – 6, between 9am – 11am. Please avoid these times if possible.
• Administer assessments by classes rather than by large year/group cohorts.
• Administer paper-based assessments. 
• Avoid using the following e-asTTle features during peak morning times (9am – 11am):
  • Create New Test
  • Mark Test
  • View Reports
  • Summaries & Targets
  • Manage Students, including Resetting Passwords (have this prepared in advance)
  • Import
  • Practice Test 

We would really like your feedback about using e-asTTle during peak periods, as this provides useful insights for our team.

Please look for the feedback button inside the e-asTTle tool to have your say.

If you have any further questions, please email our Service Desk at [email protected], or call 0800 225 5428 (Option 2). 

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