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Term 4, 2023 - using e-asTTle during peak times

Published on Friday October 20, 2023

We are aware that in the past e-asTTle servers have experienced technical challenges when dealing with high user demand during peak assessment periods.

We are implementing a range of upgrades to improve the performance and accessibility of the platform, including increasing the capacity of the e-asTTle servers. We are also continuing to monitor usage data to help us make further improvements to e-asTTle services.

As this work is ongoing, you may experience disruptions when using the tool during peak times. 


Please take one or more of the following steps to ensure a smooth experience for yourself and your students:

  •  Administer e-asTTle assessments during off-peak times wherever possible. 
    • Peak times in Term 4 are Monday to Thursday, during Weeks 3 – 6, between 9am – 11am. Please avoid these times if possible.
  • Administer assessments by classes rather than by large year/group cohorts.
  • Administer paper-based assessments. 
  • Avoid using the following e-asTTle features during peak morning times (9am – 11am):
    • Create New Test
    • Mark Test
    • View Reports
    • Summaries & Targets
    • Manage Students, including Resetting Passwords (have this prepared in advance)
    • Import
    • Practice Test 


Screenshot of button inside e-asTTle tool with text Feedback.

We would really like your feedback about using e-asTTle during peak periods, as this provides useful insights for our team.


Please look for the feedback button inside the e-asTTle tool to have your say.


If you have any further questions, please email our Service Desk at [email protected], or call 0800 225 5428 (Option 2). 

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