Published on Monday January 30, 2023

We know how valuable e-asTTle is as an assessment tool for schools and kura, and we are aware that e-asTTle servers have been experiencing technical challenges – particularly when dealing with high user demand during peak assessment times. To address these issues, we have increased the capacity of the e-asTTle servers to strengthen performance and access; and will continue to monitor usage data to help us improve e-asTTle services into the future.

This work is ongoing, and until it is complete there is still a chance that users will experience disruptions when using the tool during peak times – especially if it is not appropriately planned for. 

To help ensure a smooth e-asTTle experience for yourself and your students, we are advising that you review your assessment practices and take one or more of the following steps:

• Administer e-asTTle assessments during off-peak times wherever possible. Peak times in Term 1 are Monday to Thursday, during Weeks 3 – 5. High volumes of testing occur between 9am – 11am.
• Administer assessments by classes rather than by large year/group cohorts.
• Administer paper-based assessments, which will allow kaiako to undertake assessments at the time that best suits them and their ākonga.
• Primary schools administer from Week 6.
• Use the previous end of year e-asTTle result (if available) rather than retesting at start of year (either information from contributing school or through ‘in school’ transition processes). 
• Avoid using the following e-asTTle features during peak morning times (9am – 11am):
  • Create New Test
  • Mark Test
  • View Reports
  • Summaries & Targets
  • Manage Students, including Resetting Passwords (have this prepared in advance)
  • Import
  • Practice Test

Thank you for your support. If you have any further questions, please email our Service Desk at [email protected], or call on 0800 225 5428 (Option 2). 

You can also contact your Regional Ministry office for support.

Return to top