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e-asTTle Ministry of Education

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Help with e-asTTle

Help with using the e-asTTle assessment tool

Schools and teachers can access help with e-asTTle in a number of ways:

Note: Please explore the above options such as the the FAQ section of this site or the e-asTTle Help user guide for any issues you have using e-asTTle. If they don't provide the answers that you are looking for email or phone the Education Service Desk (details below).

Education Service Desk

Contact the Education Service Desk – Monday to Friday, between the hours of 7.30am and 5:30pm for help with issues not answered in the FAQ section of this site or the e-asTTle Help user guide.

  • Phone: 0800 422 599 
    • Select option 2 for password resets
    • Select option 4 for all other queries

Email: service.desk@education.govt.nz

Professional learning opportunities

Facilitated training and support opportunities for e-asTTle are available throughout New Zealand at no cost to participants. The training and support is through introductory regional seminars and some in-school support for those schools already using e-asTTle.

User manuals – old and current

The User manuals page provides information about old e-asTTle manuals and links to the current e-asTTle Writing manuals.

Feedback or questions about this website

If you have any questions or wish to provide feedback about this website please email e-asttle@tki.org.nz.

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